Safety Information

Your safety is our priority! Please remember the following while working in Warehouse Distribution:
• Check in with a supervisor when you arrive and before you leave.
• Wear closed-toe, non-slip shoes—no sandals. Gloves are available for handling boxes.
• Lift safely: bend at your knees, keep loads close, and ask for help with anything over 40 lbs.
• Keep aisles and walkways clear of boxes or debris. Do not stack boxes above shoulder height.
• Only use equipment (like pallet jacks or carts) if you have been trained.
• Wash your hands before handling food and after breaks. Don’t handle food if you’re sick.
• Store heavier items low, lighter items high. Never climb shelves—use a ladder or step stool.
• Know where exits, fire extinguishers, and first aid kits are located. Report accidents or unsafe conditions immediately.
• Follow any posted COVID-19 guidelines. Stay home if you are unwell.
When in doubt, ask a supervisor. Thanks for keeping our warehouse safe for everyone!

Cancellation Policy

To help us serve our community efficiently, please remember our 24-hour cancellation policy for all volunteer shifts:
• If you need to cancel a scheduled shift, please let us know at least 24 hours in advance.
• You can cancel by logging into your volunteer account, emailing, or calling our office.
• Last-minute cancellations make it challenging to fill your spot and can impact our ability to serve those in need.
• If you have an emergency or sudden illness, let us know as soon as possible—your health comes first.