Safety Information

Your safety is our priority! Please remember the following while at one of our Mobile Distributions:

• Wear closed-toe, non-slip shoes—no sandals or open-toed footwear.
• Dress appropriately for the weather and bring water if needed, as the event is held outdoors.
• Wash your hands thoroughly before handling any food items, and use hand sanitizer regularly.
• Wear gloves when handling produce or groceries, and change gloves as needed.
• Lift carefully: Use your legs, not your back, and ask for help with heavy or bulky items.
• Keep walkways and distribution areas clear of boxes and obstacles to prevent trips and falls.
• Stay aware of your surroundings—watch for vehicles, especially during setup and cleanup.
• Treat all guests and volunteers with kindness and patience, even during busy moments.
• Protect guest privacy: Do not discuss personal information or needs in public areas.
• Know where first aid kits and emergency contacts are located. If an accident or injury occurs, inform a supervisor immediately.
• If you are feeling unwell, please stay home and let your supervisor know.

Cancellation Policy

To help us serve our community efficiently, please remember our 24-hour cancellation policy for all volunteer shifts:
• If you need to cancel a scheduled shift, please let us know at least 24 hours in advance.
• You can cancel by logging into your volunteer account, emailing, or calling our office.
• Last-minute cancellations make it challenging to fill your spot and can impact our ability to serve those in need.
• If you have an emergency or sudden illness, let us know as soon as possible—your health comes first.