Volunteer Orientation

Your Commitment

We rely heavily on our wonderful volunteers, which means we have high expectations for our volunteers to ensure we are able

to provide consistent high quality service to our clients.

For this reason we ask for your commitment to our standards!

Please arrive to your scheduled shift 15 minutes early, this will give our staff a chance to confirm volunteer numbers and organize the volunteers to best fit the needs for that shift.
We ask that you provide a 24 hour notice if you will need to miss a scheduled shift. Repeated no-call no-shows may result in a removal from future volunteer opportunities.
Please be prepared to stay for the entire length of your scheduled shift
If you will arrive late, or need to leave early please let our staff know ASAP so that they can plan accordingly

Closed-toe and closed-heel shoes are required.
Clothing should not be excessively baggy or revealing
Clothing should not have offensive, political, or inappropriate language or graphics.
Volunteers who come inappropriately dressed will be asked to change before beginning their volunteer assignment.

Many of our volunteer events involve repetitive movements and heavy lifting.
Please take breaks as needed while you are volunteering to prevent injury.
You can find refreshments that are available for volunteers in our designated volunteer spaces.

We value your feedback, your perspective is important and might be the only avenue to positive changes in the volunteer experience. We will be sending out a form to request your feedback anytime you sign up for a volunteer shift!
If at any point in your volunteer experience you have a grievance that you need to report to us please email volunteer@hotfood.org so that we can review your grievance and handle it appropriately!